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Saveunet Services Customer Terms Agreement
PLEASE READ THIS DOCUMENT CAREFULLY. BY JOINING,
YOU ARE AGREEING TO BECOME BOUND BY THE TERMS OF THIS AGREEMENT.
This is a legal agreement between you and Saveunet Services. This Agreement states the
terms and conditions upon which Saveunet Services offers its products and services.
TERMS
- No Price Protection or Stock Rotation:
Saveunet Services DOES NOT offer any type of price protection or stock rotation.
We often drop prices suddenly and without notice.
- Minimum Order:
Minimum Order is $100.00 (NO EXCEPTIONS)!
For orders under $100.00, there is a $10.00 surcharge.
(NO International Orders)
- Sales Terms:
New accounts are typically set up on Credit Card Only Terms, (at this time we use Paypal).
- Truck Shipments:
If no other method of shipment is specified, Saveunet Services will ship via the cheapest qualified carrier.
This may not be the cheapest method of shipping.
If this is a concern, be sure to specify how you want an order shipped.
(We use only reputable national carriers).
Although you will have the option to insure your truck shipments, (common carriers like
Yellow Freight, Roadway, etc.) it is STRONGLY advised that you carry separate inbound insurance.
Shipments for computer products are classified as a 92.5 tariff and trucking companies have a
limited liability of $5.00 per pound if a box is lost or damaged. This means that if a 30lb.
box containing (10) hard drives is lost (valued at $80.00 each the box has a $800 value),
the claim would only pay out $5.00 x 30lbs = $150.00. It is for this reason that we strongly
suggest that you have insurance to cover you for such a situation.
- You Pay Shipping Charges:
When you place an order and freight charges are calculated, we will email you a confirmation of your order. Should you discover any errors, please contact us immediately. Once the order has shipped we will email you again with the tracking numbers.
- Refused Shipments:
If a shipment is refused for any reason, customer is responsible for the freight charge incurred.
Saveunet Services also reserves the right to charge a 20% restocking fee (which we also may choose to waive).
- Manufacturer Direct Warranties
If there is a Manufacturer Direct Warranty, we require that you return the unit direct to Manufacturer, unless the unit was DOA (within 7 days after receipt).
- Warranty Limitations:
Saveunet Services cannot warrant an item that has been improperly used or
physically damaged.
- RMA's
RMA Numbers are valid from 14 days after issuance. After you get
an RMA number, please send the item(s) in immediately.
- Fitness of Purpose:
Saveunet Services cannot warrant any product as fit for any particular use or purpose.
We strongly recommend customers evaluate a sample unit to determine by their
criteria whether a product will work in their configuration.
In the world of computers there are many products that may be incompatible
with a certain brand or certain parts. In cases like this it is your responsibility
to resell the product into a standard application in which the part will work.
We are unable to take parts back because they will not work in particular
brand product if they function correctly in others.
- Defective Products:
Any damages arising from a defective product to be limited to a
refund of the purchase price only.
- All Sales are Final:
All sales are final. Returns of product, other than with defect,
are subject to a 20% restocking fee. No returns are allowed after
14 days after receipt.
- Warranty Repair:
Any items sent back for warranty repair must have been tested bad
prior to returning the part. We will charge a service fee should
we find a returned item in working condition.
- Defective Item Return
Customer MUST CAREFULLY PACK defective items being returned, as
if they were new and working. FAILURE TO DO SO may invalidate both
the RMA and the warranty.
LIMITED WARRANTY
Warranties may be limited on some items.
Please check our sales literature and your invoice to verify the warranty is as expected.
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